About Us
J’s Cleaning Services is one of the premiere providers of Commercial and Residential Cleaning Services in Essex’s County, offering a range of services from office cleaning to specialty commercial, residential, and window washing services.
We are not a franchise. These types of cleaning companies require a percentage of profits to be directed to the franchisor. In addition, if you are not satisfied with a franchise's work, they continuously rotate the account to other franchisees. Neither are we a national cleaning chain. Large public chains have high administrative costs and focus on profits, not the client. J’s is an independently owned local company built on the foundation of customer service and making sure that your job is done properly the first time.
Contract cleaners have a bad reputation. It is rare that we find a company that is satisfied with their service provider. So, if you are satisfied, that’s good news for us and the service industry as a whole. However, statistics show that service companies lose more than 50% of their customer base every year due to poor service. This only means more headaches for you!
Here at J’s, we really sell management not just cleaners. Our philosophy is that we believe the contract cleaning industry is management. Thorough training is not enough. The management level, in addition to implementing first-rate management systems, ensure that the cleaners clean. In focusing our efforts more as a percentage on the middle management level, it certifies that the quality is consistently there which translates to the best results possible for our clients.
When it comes to cleaning, we don’t mess around! We have built our client base on reputation, word of mouth, referrals, and some marketing. Our results speak for themselves, so many of our clients are sent to us from other satisfied customers. We have spent countless years getting to know every kind of client - from homeowners to facility managers to property managers. Our relentless passion for excellence and customer service means we continually invest in improving our processes, our employees, and our relationship with you.Building custom cleaning programs to fit your unique property is the J’s way. Whether you require day or night cleaning services, we design our program to fit your needs. If you are looking to outsource your cleaning services or have decided that your current contractor is not providing the cleaning services you need, J’s will go the extra mile to make sure that you are satisfied.